Privacy policy

This data protection and privacy policy (the “Policy”) sets out how Energy Aspects Ltd and its subsidiaries from time to time (together “Energy Aspects”, “we” or “us”) use and protect any personal information that you give to Energy Aspects when you use this website and our services.

Energy Aspects is committed to ensuring that your privacy and personal information is protected. You can be assured that any identifying information you provide to us will only be

 used in accordance with this Policy and relevant data protection legislation. Please note that for some laws (like GDPR), we distinguish between a “controller” and a “processor”. We are a “controller” for those services where we make decisions on how personal information is used in connection with our services, and we are a “processor” for those services where we only use personal information as allowed by our clients. Where we make decisions on how personal information is used in connection with our services (where we are acting as a controller), we are responsible for the obligations of a “controller” under applicable laws in connection with the processing of personal information. Where we only use personal information as allowed by our clients (where we are acting as a processor), our clients are similarly responsible for the obligations of a “controller” under applicable laws in connection with the processing of personal information.

Energy Aspects may change this Policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This website is not intended for children and we do not knowingly collect data relating to children.

Who are we?

Energy Aspects Ltd is a limited company registered in England and Wales under company number 08165711 with registered office at 25 North Colonnade, London E14 5HZ, United Kingdom. Energy Aspects Ltd has branches and wholly owned subsidiaries in a number of jurisdictions across the globe.

Any comments, concerns, complaints, or questions regarding this Policy may be addressed to datacontroller@energyaspects.com or by writing to the Data Protection Officer at our address above.

What do we collect?

We may collect the following information (“Personal Information”):

• Your name and job title

• Contact information including email address and phone number

• Account information including billing information

• User content including content of communications, feedback and comments you send to us

• Location and demographic information

• Technical data about how you access the website and services (e.g. IP address, operating system)

• Usage and browser data on how you use our website, products and services

• Data on your preferences in respect of marketing and communications

How do we use it?

We require your Personal Information to understand your needs and provide you with a better service, and in particular we may use the Personal Information for the following reasons:

• To provide services to you and monitor your usage of these services and other features of the website

• To understand how clients and other website visitors use our services so we can improve them

• To periodically send promotional emails about new services, special offers or other information which we think you may find interesting using the email address which you have provided

How do we share it?

Energy Aspects Group

We may share your Personal Information within the Energy Aspects group of companies. Whenever we transfer your Personal Information out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring the following safeguards are implemented:

• We will only transfer your Personal Information to countries that have been deemed to provide an adequate level of protection for Personal Information by the European Commission.
• Where we use providers based in the US, we may transfer data to them if we have a Data Processing Addendum in place with such provider which affords the same standard of protection.

In certain circumstances, customers may have Personal Information which is subject to GDPR, which governs “data controllers”, “data processors” and the processing of “Personal Information”, as each term is described therein. Because Energy Aspects cannot independently determine whether and to what extent any Personal Information is subject to European GDPR, if you believe your Personal Information is subject to European GDPR, you should contact Energy Aspects if you would like to enter into a Data Processing Addendum (“DPA”) with us. Energy Aspects and its employees, agents and subcontractors may only access, maintain, use and disclose such Personal Information as permitted by the terms and conditions of the DPA. 

Sub-processors

Energy Aspects engages and uses data processors which may have access to your Personal Information (each a “Sub-processor”) and you hereby give your consent to this sub-processing. Prior to engaging any third-party sub-processor, Energy Aspects performs due diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations. Energy Aspects has DPAs with all of the Sub-processors it uses.

The current list of sub-processors used by Energy Aspects is below:

Energy Aspects may change the above list of Sub-processors at any time. You should check this page periodically to ensure that you are happy with the Sub-processors we use. If you have an objection to our use of any Sub-processor listed above, please contact us by emailing datacontroller@energyaspects.com.

How long do we use it for?

By law we have to keep basic information about our clients (including contact, identity and transaction data) for six years after they cease being clients for tax purposes. In some circumstances we will anonymise your Personal Information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you. 

How do we keep it secure?

We are committed to ensuring that your Personal Information is secure. We have put in place appropriate security measures including suitable physical, electronic and managerial procedures to prevent your Personal Information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Information to those officers, employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Information on our instructions, and they are subject to a duty of confidentiality. Wherever we use software provided by third parties to process your personal information we ensure that these systems also have suitable security arrangements in place. We have put in place procedures to deal with any suspected Personal Information breach and will notify you of a breach and any applicable regulator where we are legally required to do so.

How do we use cookies?

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your Personal Information

Under certain circumstances, you have rights under data protection laws in relation to your Personal Information including rights to access, correct, erase or transfer of your Personal Information and rights to object or restrict processing of your Personal Information or withdraw consent. 

If you wish to exercise any of the rights set out above or amend or correct any of the Personal Information we hold on you, you can do so in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

• By writing to us at the address provided above or emailing us at datacontroller@energyaspects.com

You will not have to pay a fee to access your Personal Information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information (or to exercise any of your other rights). This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

California consumers

For California based consumers, Energy Aspects does not presently fall in the criteria required for it to be a “business” under the California Consumer Privacy Act of 2018 (“CCPA”) and therefore the CCPA does not apply to Energy Aspects. We continue to monitor our compliance with the CCPA as our business grows.

Energy Aspects Ltd and its subsidiaries from time to time (together “Energy Aspects”, “we” or “us”) is committed to protecting and respecting your privacy. This recruitment privacy policy (together with any other documents referred to in this document) (the “Policy”) sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us during our recruitment processes. Please read the following document carefully, to understand our views and practices regarding your personal data and how we will treat it.

For the purposes of the General Data Protection Regulation (“GDPR”) the Data Controller is Energy Aspects.

We use Workable, an online application provided by Workable Software Limited, to assist with our recruitment process. We use Workable to process personal information as a data processor on our behalf. Workable is only entitled to process your personal data in accordance with our instructions.

Where you apply for a job opening posted by us, this Policy will apply to our processing of your personal information, in addition to our general Privacy Policy.

Your Personal Information

Information we collect from you

We collect and process some or all of the following types of information from you:

• Information that you provide when you apply for a role. This includes information provided through an online job site, via email, in person at interviews and/or by any other method

• In particular, we process personal details such as name, email address, address, date of birth, qualifications, experience, information relating to your employment history, salary details, skills and experience that you provide to us

• If you contact us, we may keep a record of that correspondence

• Details of your visits to our own and Workable’s website including, but not limited to, traffic data, location data, weblogs and other communication data, the site that referred you to Workable’s website and the resources that you access

Information we collect from other sources

Workable provides us with the facility to link the data you provide to us with other publicly available information about you that you have published on the Internet—this may include sources such as LinkedIn and other social media profiles.

Workable’s technology enables us to search various databases, which may include your personal data, to find possible candidates to fill our job openings. Where we find you in this way we will obtain your personal data from these sources.

Uses Made of Your Information

Lawful basis for processing

We rely on legitimate interest as the lawful basis on which we collect and use your personal data. Our legitimate interests are the recruitment of staff for our business.

Purposes of processing

We use information held about you in the following ways:

• To consider your application in respect of a role for which you have applied
• To consider your application in respect of other roles
• To communicate with you in respect of the recruitment process
• To enhance any information that we receive from you with information obtained from third-party data providers
• To find appropriate candidates to fill our job openings
• To help Workable improve their services
• In connection with any subsequent employment or placement at Energy Aspects

How we store your personal data

Security

We take appropriate measures to ensure that all personal data is kept secure including security measures to prevent personal data from being accidentally lost, used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to view it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through any online means, therefore any transmission remains at your own risk.

Where we store your personal data

Where we store your personal data in our own systems, it is stored in the European Economic Area (“EEA”). The data that we collect from you and process using Workable’s Services may be transferred to, and stored at, a destination outside the EEA. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the processing of your personal details or the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.

In particular, your data may be accessible:

• To Workable’s staff in the US or

• Through being stored by Workable’s hosting service provider on servers in the US, as well as in the EU.

The US does not have the same data protection laws as the UK and the EEA. A Data Processing Addendum (“DPA”) has been signed between Workable Software Limited and its overseas group companies, and between Workable Software Limited and each of its data processors. These DPAs are designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal data.

If you would like further information please contact us (see “Contact” below). We will not otherwise transfer your personal data outside of the UK or EEA or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

How long we keep your personal data

We will hold all the data for 24 months. Your personal information will be deleted earlier than this time frame on one of the following events:

• If you delete your personal information or

• If we receive a written request from you asking us to delete it.

Your rights

Under the GDPR, you have a number of important rights. In summary, those include rights to:

• Access to your personal data and to certain other supplementary information that this Policy is already designed to address

• Require us to correct any mistakes in your information which we hold

• Request the erasure of personal data concerning you in certain situations

• Request access to the personal data concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

• Object at any time to processing of personal data concerning you for direct marketing

• Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

• Object in certain other situations to our continued processing of your personal data

• Otherwise restrict our processing of your personal data in certain circumstances

• Claim compensation for damages caused by our breach of any data protection laws

• For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (“ICO”) on individual’s rights under the GDPR.

• If you would like to exercise any of those rights, please:

• Contact us using our Contact details below

• Provide us with enough information to identify you

• Provide us with proof of your identity and address and

• Let us know the information to which your request relates.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information. The GDPR also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or EEA) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the ICO who may be contacted at http://ico.org.uk/concerns/ or by telephone: 0303 123 1113

Contact

All questions, comments and requests regarding this Policy should be addressed to datacontroller@energyaspects.com

Terms and conditions

www.energyaspects.com is a site operated by Energy Aspects Ltd, a limited company registered in England and Wales under company number 0816571 with its registered address at 25 North Colonnade, London E14 5HZ, United Kingdom. Energy Aspects Ltd has branches and wholly owned subsidiaries in a number of jurisdictions across the globe. ‘Energy Aspects’ refers to Energy Aspects Ltd and its subsidiaries from time to time (together “Energy Aspects”, “we” or “us”). The term ‘you’ refers to the user or viewer of our website.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use (“terms”) which, together with our privacy policy and cookie policy, govern the relationship between you and Energy Aspects with regard to this website. If you disagree with any part of these terms, please do not use our website.

Terms of Use

Your use of this website is subject to the following terms:

Licence

• Energy Aspects grants you a limited licence to access and make personal use of this website, subject to these terms. This website and any portion hereof may not be reproduced, duplicated, copied, downloaded, sold, resold, visited, or otherwise exploited for any commercial purpose without our prior written consent.
• You may not frame or utilise framing techniques to enclose any of our trademark, logo or other proprietary information (including images, text, page layout and form) without our prior written consent.
• You may not use any meta tags or any other “hidden text” utilising our name or trademarks without our prior written consent.
• Any unauthorised use terminates the licence granted in these terms and may give rise to a claim for damages and/or be a criminal offence.
• We may amend these terms from time to time. Every time you wish to use our website, please check these terms to ensure you understand the terms that apply at that time.

Content

• The content on our website is for your general information and use only. It is subject to change without notice.
• From time to time, this website may also include links to other websites provided by third parties. These links are provided for your information only. They do not signify that we endorse the website(s). We have no responsibility for or control over the content of the linked website(s).

Disclaimer of Warranties and Limitation of Liabilities

• This website is provided by Energy Aspects on an “as is” and “as available” basis.
• We do not provide any representation, warranty or guarantee, whether express or implied, as to the operation of this website or the accuracy, timeliness, performance, completeness or suitability for any particular purpose of any of the information, content or materials found or offered on this website. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. This website and any content is not intended to amount to advice on which you should rely. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.

Intellectual Property

• We are the owner or the licensee of all intellectual property rights in this website and in the material published on it. This material includes, but is not limited to, the design, layout, look, appearance and graphics and is protected by copyright laws and treaties around the world.
• Reproduction, transmission or distribution of any material on this website is prohibited other than in accordance with the copyright notice, which forms part of these terms.
• Our logo is a UK registered trademark of Energy Aspects. You are not permitted to use it without our approval.
• All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.

Forward-Looking Statements

• Certain statements included in the content published on this website may be forward-looking. Any forward-looking statements are based on certain assumptions and reflect our current expectations. As a result, forward-looking statements are subject to a number of risks and uncertainties that could cause actual results or events to differ materially from current expectations. There is no assurance that any forward-looking statements will materialise. You are cautioned not to place undue reliance on forward-looking statements, which reflect expectations only as of the date of this website or relevant publication. Except as may be required by applicable law, we disclaim any intention or obligation to update or revise any forward-looking statements.

These terms of use and your use of our website (together with any dispute arising out of such terms or use) are subject to the laws of England and Wales.

Trial terms and conditions

Access to data and new publications produced by Energy Aspects as well as publications from the Energy Aspects archive (together the “Material”) for a trial period is subject to the following terms and conditions (“Terms”). By accessing the Material, you (“Client”) agree to be bound by these Terms during the relevant trial period (“Trial Period”).

Energy Aspects hereby grants to the Client a personal, non-exclusive, non-transferable, royalty-free, revocable licence solely for the purpose of internal trial and evaluation of Energy Aspects’ services. Trial subscriptions are offered at the complete discretion of Energy Aspects and no commitment is made to offer a trial for any service or client.

Trial access is given for the purposes of Clients sampling the Material. The amount of Material that a Client may access and download during the Trial Period will be limited at the sole discretion of Energy Aspects.

Upon expiration or termination of these Terms or Trial Period, unless otherwise instructed by Energy Aspects or the Client has purchased a subscription for our services, the Client shall cease all use and shall promptly destroy or return the Material (including all copies).

The Client shall not duplicate, transfer, disclose, provide, distribute, sell, lease, republish, sublicence or otherwise make available the Material, or any part or copies thereof, to any third party without the prior written consent of Energy Aspects. The Client will not remove any copyright, trademark or other proprietary notices. The Client shall not alter, modify, or make derivative works of the Material.

Energy Aspects makes no express or implied representations or warranties as to the merchantability or fitness for a particular purpose or use with respect to any Material. The client agrees that Energy Aspects shall not be liable for any loss, claim or damage, to the Client or any third party, whether direct or indirect, relating to the Client’s possession or use of the Material.

Energy Aspects has absolute discretion to terminate a trial subscription at any time.

If the Client breaches any of its obligations under these Terms, Energy Aspects shall have the right, in addition to any and all legal remedies, at its own discretion:

• To claim the reasonable value of unauthorised use of the Material from the Client and

• To be indemnified by the Client against any cost, loss or damage suffered by Energy Aspects including Energy Aspects’ legal fees as a result of the said breach or non-compliance.

Publications Disclaimer

General disclaimer and Confidentiality

This publication has been prepared by Energy Aspects Ltd and its subsidiaries from time to time (together “Energy Aspects”, “we” or “us”). It is provided to our clients for information purposes only and may not be reproduced by, further distributed to or published in whole or in part by, any other person. Energy Aspects will not treat unauthorised recipients of this report as its clients.

Any numerical data contained in this publication is confidential. Clients receiving this publication are to keep such numerical data confidential and not redistribute any such data or works derived from such data to any other party.

Accuracy of content

All information and data used in the preparation of this publication has been compiled from publicly available or subscription-based sources that Energy Aspects believes to be reliable. Energy Aspects and its third-party sources do not represent, warrant or guarantee that this information or data is accurate or complete and have not sought for this information to be independently verified. Any views or opinions contained in this publication are those of the relevant Energy Aspects author(s) at the time of publication and are subject to change. Energy Aspects has no obligation to update such views, opinions or the information contained herein. 

Any views, opinions or recommendations contained in this publication reflect solely and exclusively those of the author(s), and such views or opinions were prepared independently of any other interests, including those of Energy Aspects or any third-party sources. Forward-looking information or statements in this publication contain information that is based on assumptions, forecasts of future results, estimates of amounts not yet determinable and therefore involve known and unknown risks, uncertainties and other factors which may cause the actual results, performance or achievements of their subject matter to be materially different from current expectations.

Exclusion of Liability

Energy Aspects makes no express or implied warranties as to the merchantability or fitness for a particular purpose or use with respect to any of the information or data included in this publication. Without limiting anything contained herein and to the fullest extent permitted by law, in no event shall Energy Aspects, nor any of their respective officers, directors, or employees have any liability for: (a) any direct, indirect, special, punitive or consequential damages, losses, costs or expenses; or (b) any lost profits, lost revenue, loss of anticipated savings or loss of opportunity or any other financial loss, even if notified of the possibility of such loss or damages, arising out of or in connection with the access to, use of or reliance on any information contained in this publication. Any third-party sources referred to in this publication shall not be liable for any loss or damage whatsoever arising from any reliance on their data to the extent it has been referred to or is republished herein. All such third parties disclaim any and all liability related to or arising out of use of their data to the full extent permissible by law. Energy Aspects is not responsible for, and makes no warranties whatsoever as to, the content of any third-party web site accessed via a hyperlink in this publication and such information is not incorporated by reference.

Personal Investment Advice

This publication is directed at, and therefore should only be relied upon by, clients who have professional experience in matters relating to investments. This publication does not constitute personal investment advice and does not take into account the individual financial circumstances or objectives of the clients who receive it. Any prices contained in this publication are indicative and Energy Aspects is not offering to buy or sell or soliciting offers to buy or sell any financial instrument. No mention of a particular security or investment in this publication constitutes a recommendation to buy, sell or hold that or any security or that any transaction or investment strategy is suitable for any specific person.

Any securities or financial instruments discussed herein may not be suitable for all investors. Energy Aspects recommends that investors independently evaluate any market sectors, issuers, securities or instruments discussed herein and consult an independent advisor as they believe necessary. The value of and income from any investment may fluctuate from day to day as a result of changes in relevant economic markets (including changes in market liquidity). The information herein is not intended to predict actual results, which may differ substantially from those reflected. Past performance is not necessarily indicative of future results.

Cookie policy

What are cookies?

Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a session cookie) or for multiple repeat visits (using a persistent cookie).

Session cookies are temporary cookies that are used during the course of your visit to our website, and they expire when you close the web browser.

Persistent cookies are used to remember your preferences within our website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience while visiting our website and the services we provide.

Cookies may be set by our website, or by third parties, such as those who serve content or provide analytics services on our website. These third parties can recognise you when you visit our website and also when you visit certain other websites.

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

How we use cookies?

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

What types of cookies do we use?

Strictly necessary cookies. These allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognise that you have created an account and have logged into that account to access the content.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

We use a tool called “Google Analytics” to collect information about your use of our website. Google Analytics collects information such as how often users access our website, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our website and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to our website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

How do you control cookies?

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You can also change your browser’s settings to delete cookies that have already been set. However, these actions may prevent you from taking full advantage of our website.

Copyright and re-use

© 2024 Energy Aspects Ltd. All rights reserved. Energy Aspects and its logo are trademarks of Energy Aspects Ltd.

Any redistribution or reproduction of part or all of the content in any form including by framing or similar means is prohibited other than the following:

• You may print or download to your device extracts for your personal and non-commercial use only
• You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
• You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.